HELLO BULLY VOLUNTEER CODE OF CONDUCT AND AGREEMENTS
VOLUNTEER CODE OF CONDUCT
As a volunteer for Hello Bully, you are the face of our organization and of the dogs for whom we advocate — please keep this in mind when you are representing our organization.
Hello Bully is able to do what we do because our core volunteers approach their volunteer responsibilities with professionalism and commitment. In short, we ask that our volunteers treat your work at Hello Bully as you would at your “day job.” Rescue is important work, and it needs to be done right, for the sake of the animals.
As a Hello Bully Volunteer, you agree to:
Give a minimum of 24 hours notice if you are going to be late or are unable to fulfill a scheduled volunteer shift.
Adhere to the Hello Bully Volunteer Agreements.
Do not share personal contact information of other Volunteers, Leadership, or Board of Directors.
Support the mission, goals, and efforts of Hello Bully with a positive, professional, and respectful attitude.
Abstain from the use of illegal drugs or excessive drinking when representing Hello Bully. At events where alcohol is served, you are not permitted to drink before or during a scheduled volunteer shift.
Handle contacts with staff, fellow volunteers, and supporters in a spirit of courtesy and cooperation.
Correct, when possible, misleading or inaccurate information or representations made by others concerning Pit Bulls and/or Hello Bully’s policies, practices, and procedures.
Abstain from using inflammatory comments or language when representing Hello Bully on social networks, blogs, or other public forums.
Abstain from using your Hello Bully Volunteer status to promote dogs from other organizations.
Follow Spokesdog and Alumni Guidelines.
Hello Bully Volunteers are to communicate with each other in positive and supportive ways. We do not tolerate
name-calling, shaming, humiliating, threatening, belittling, or patronizing behavior. Communication within our
organization is to be timely, direct, and authentic.
Hello Bully Leadership is furthermore responsible to cheerlead our teams, support leadership, and respect leadership and Board of Director’s confidentiality.
It is the responsibility of the Volunteer to address any issues with the appropriate person and/or bring it to the attention of their Team Lead/Manager/Director > Volunteer Coordinator > Board Member, in that order.
Hello Bully’s Board of Directors is responsible for informing volunteers of our policies and procedures and maintaining an open-door policy.
Contact us immediately if you feel discriminated against or harassed by someone in connection with your volunteering, or if there are any questions or concerns about policies, procedures, interpersonal communications, or volunteer responsibilities.
Volunteers are responsible for following the Code of Conduct, and honoring agreements. Failure to adhere to these will result in a warning. Further issue will result in dismissal. In cases where actions are egregious, Hello Bully reserves the right to dismiss volunteers at will.
ACTIVE VOLUNTEER REQUIREMENTS
To remain an active event volunteer, all volunteers must work two events as a volunteer per year. Senior Event Volunteers may be asked to work several events per year. If this volunteer commitment is not met, you will be removed from the active volunteer list. This helps us have a reasonable expectation of what we can staff when we have event opportunities.
To remain an active Behavior Team Volunteer, all volunteers are required to volunteer one Foster Support shift or attend two Behavior Team meetings or obedience class per year. This helps everyone involved stay up to date on our latest training methods and protocols.
HELLO BULLY SENIOR VOLUNTEERS AND TITLED VOLUNTEERS
As a volunteer-run organization, we depend on our volunteers to help with day-to-day operations. We also rely on our volunteers to help develop campaigns, promote our mission, and build capacity. As you grow with us, please let us know where you want to help! Senior Volunteers and Titled Volunteers are asked to make a commitment of six months or more, and to give notice if you must exit your role. This ensures that we are using our resources wisely.
HELLO BULLY JUNIOR VOLUNTEERS
While the minimum age to be an active Hello Bully volunteer is 18, we welcome younger individuals to be a part of our Junior Volunteer program. Junior volunteers must attend a volunteer orientation with a parent or guardian who is willing to attend events with them. They are expected to follow the same code of conduct as active volunteers and are prohibited from volunteering at events where alcohol will be served. Under parent or guardian and Behavior Team supervision, they are also permitted to work with Hello Bully Foster Dogs, in a limited capacity.
HELLO BULLY DIRECTORY
GENERAL CONTACT INFO
General Inquiry Email: hello@hellobully.com
Phone and Fax: 412-235-1997 (this is an info line and fax only)
Mailing Address: Hello Bully, 4885A McKnight Road, Suite #197, Pittsburgh, PA 15237
CONNECT WITH US ON SOCIAL MEDIA
Facebook: www.facebook.com/hellobully
Instagram: hellobully
HELLO BULLY INTERNAL AND PUBLIC CONTACTS
HELLO BULLY BOARD OF DIRECTORS
Daisy Wise - daisy@hellobully.com
Lauren Winberg - lauren@hellobully.com
Stefanie Self - stefanie@hellobully.com
Emily Coulter - emilyc@hellobully.com
Tina Abbott - tina@hellobully.com
Nikki Hart - nikki@hellobully.com
Cassie Dillinger - cassie@hellobully.com
HELLO BULLY PUBLIC CONTACTS
Volunteering: volunteer@hellobully.com
Adoptions: adopt@hellobully.com
Events: events@hellobully.com
HELLO BULLY COMMUNICATION GUIDELINES
Please address your concern directly with the person responsible for that program. If you do not feel comfortable addressing your concern directly with that person, please contact your Volunteer Coordinator, and then the Board of Directors.
Please be patient. If it is an emergency, feel free to do anything in your power to make contact as soon as possible—email, Facebook messages, phone calls, and text messages are all acceptable.
Emergencies include:
A pressing medical concern with a dog in Hello Bully’s care
Senior or Event Volunteers unable to fulfill an event commitment because of something that has come up the night before or the day of the event
Any incident or accident involving a Hello Bully Adoptable or SpokesDog
If it is not an emergency, please be patient and allow the volunteer you are contacting 72 hours to reply to your query. If they have not replied, feel free to politely email them again.
As a reminder, following the organizational chain is part of the Hello Bully Code of Conduct. The organizational chain is as follows: Team Lead/Manager/Director > Volunteer Coordinator > Board Member, in that order.
HELLO BULLY VOLUNTEER AGREEMENTS
HELLO BULLY VOLUNTEER AGREEMENT AND RELEASE OF LIABILITY
I have read the Hello Bully Volunteer Manual and Hello Bully Code of Conduct, and agree to all guidelines contained within.
I am at least 18 years old. I hereby acknowledge that volunteer activities are not covered by liability, health, accident, or property insurance, and I hereby release and forever discharge Hello Bully, its directors, agents, employees, representatives, attorneys, successors from any and all claims, causes of action, damages, costs, attorney’s fees, or demands of whatever nature with regard to any accident, damage, or injury that may result from activities on behalf of Hello Bully.
HELLO BULLY VOLUNTEER PHOTO RELEASE AGREEMENT
As a Hello Bully Volunteer, I understand that I may be captured in photos or video and that the images may be distributed in a variety of media and settings.
HELLO BULLY CONFIDENTIALITY AGREEMENT
It is understood and agreed to that you may be privy to confidential information in your endeavors as a Hello Bully Volunteer. To ensure the protection of such information, it is agreed that:
Confidential Information to be disclosed can be described as and includes: Written and electronic documents, including: logos, artwork, public literature, grants-related language (in-process proposals, submitted applications, denied applications, awarded applications, post-award narratives, and any other document used for grant-related purposes), information received from conferences attended as a Hello Bully representative, professional contacts obtained through Hello Bully related business, training received as a Hello Bully Volunteer, current or future campaigns, project ideas, practices, or models, regardless of whether such information is designated as confidential at the time of its disclosure. Legal information involving Hello Bully dogs, including case locations, defendant names, charges, and case outcomes.
In short, you agree not to disclose confidential information, unless required to do so by law.
You can always share posts from our public Facebook page, and use the language from our official social media pages or website.
HELLO BULLY DEFAMATION CLAUSE
It is important that Hello Bully maintain the good reputation we have worked so hard to build. Thusly, we take slander, libel, and defamation seriously. Therefore, all volunteers agree:
Hello Bully Volunteers shall not, during the course of their volunteer position, nor at any time thereafter, directly or indirectly, in public or private, in any manner or in any medium whatsoever, impugn, deprecate, disparage, or defame, any Volunteer, Team Lead, or member of the Board of Directors, or the organization at large.
Agreement states the entire agreements between the parties concerning Volunteer Release of Liability, Photo Release Agreement, Confidentiality agreement, and Defamation Clause. Any modification to this Agreement must be made in writing and signed by all parties.
YOUR VOLUNTEER AGREEMENT
If any of the provisions of this Agreement are found to be unenforceable, the remainder shall be enforced as fully as possible and the unenforceable provision(s) shall be deemed modified to the limited extent required to permit enforcement of the Agreement as a whole.
WHEREFORE, the party acknowledges that they have read and understand this Agreement and voluntarily accept the duties and obligations set forth herein.